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Microsoft Cloud for Healthcare: Empowering healthcare to ship significant outcomes


Two female healthcare professionals talking

Healthcare organizations proceed to face complicated challenges of evolving affected person expectations, expertise shortages, workforce burnout, and monetary operational insecurity. However you’re not dealing with these challenges alone. Innovators throughout trade, companions, and know-how are becoming a member of forces and collaborating to seek out solutions. We’re keen to affix you at HIMSS23 and reveal how know-how can play a task to unravel these challenges and assist your group acquire worth sooner with extra confidence into the foreseeable future.

In our newest function launch for Microsoft Cloud for Healthcare, we’re excited to share how we might help your group ship distinctive affected person and member experiences, speed up data-driven decision-making, assist your healthcare workforce, and improve collaboration throughout the care continuum.

New Microsoft Cloud for Healthcare options speed up transformation for well being payors

We proceed to assist our clients and companions maximize the worth of their funding in Microsoft Cloud applied sciences with trade particular apps, connectors, workflows, knowledge, and AI fashions. With right now’s announcement, and constructing on our October 2022 launch, we’re accelerating worth of the Microsoft Cloud and increasing our funding throughout a new vertical for well being payors and insurers, which can complement the prevailing capabilities for healthcare suppliers:

  • Unified member view for payors (preview). Helps organizations foster deeper member relationships by delivering helpful member knowledge to assist relationship managers with a deeper understanding of a member’s wellness objectives, essential life moments, and different private attributes. This utility gives a complete view of member knowledge and member insights in a single place for payor organizations. It builds upon the Microsoft Cloud for Healthcare Payor knowledge mannequin, previewed in 2022, and combines member details about claims, protection, threat profile, care plans, and extra. Prospects can make the most of this function inside current Microsoft Dynamics 365 Buyer Insights situations or make the most of Microsoft Energy Platform for constructing new member profile templates.
  • Care journey templates for care administration outreach (preview). Now payors and suppliers can automate workflows with widespread situation templates (for instance, affected person discharge, care plan off observe, diabetes administration, and extra) for Microsoft Dynamics 365 Advertising that can be utilized out of the field or personalized for care administration situations and assist enhance the standard of the care journey for sufferers and members. Suppliers and payors can ship messages via Microsoft Groups, floor to-dos within the affected person interplay timeline, and permit for safe messaging via Affected person Entry Portal. The affected person journey function extends communication channels past electronic mail to incorporate textual content messaging and push notifications.
  • Gadget knowledge assist for distant care administration (preview). Constructed inside Microsoft Energy Platform, this function allows healthcare organizations to assist higher hybrid care providers, leading to fewer affected person visits to clinics and extra frequent insights into sufferers’ well being. This function permits care groups and care managers to remotely monitor their sufferers’ important well being knowledge, establish developments with that knowledge, and handle their stock of assigned medical gadgets. This function builds upon the capabilities of MedTech service in Azure Well being Information Providers as effectively that of our impartial software program vendor (ISV) companion, Life365, that has integration to greater than 400 unique tools producer (OEM) gadgets.
  • Enhanced operations assist for Digital Well being Information Tables (basic availability). We’ve additional enhanced the Digital Well being Information Tables performance to incorporate assist for creating and updating, in addition to deleting Quick Healthcare Interoperability Sources (FHIR) knowledge. This function now permits customers of Microsoft Energy Platform based mostly functions, constructed leveraging Microsoft Cloud for Healthcare Widespread Information Mannequin and Digital Well being Information Tables, to additionally set off real-time updates of medical knowledge saved in FHIR servers like Azure Well being Information Providers with out the necessity for duplicating that knowledge in Dataverse.

We just lately introduced our expanded collaboration with Cognizant and the plans to combine Cognizant’s TriZetto healthcare merchandise with the Microsoft Cloud for Healthcare. By this integration we will assist assist our mutual shoppers, ship enhanced affected person and member engagement, have entry to improved knowledge interoperability, enhance insights, and obtain operational efficiencies in a considerably shorter time-to-value. Our corporations can even collaborate to develop and run Cognizant’s present and future healthcare software program as a service (SaaS) answer on Microsoft Azure, migrate new and current shoppers from on premises environments to streamlined capabilities managed on the Microsoft Cloud, and assist future applied sciences designed to ship new insights for payers, suppliers, and customers.

Seize the total potential of AI, whereas safeguarding what you are promoting, your knowledge, and your well being workforce

At Microsoft, we consider that AI is the defining know-how of our time. Our firm has been on the forefront of cutting-edge AI analysis and frequently integrates highly effective, modern AI applied sciences into our services and products to assist clients do extra. We additionally acknowledge that knowledge is the gas that powers AI know-how, and peak efficiency requires clear, built-in, accessible knowledge. We proceed to make big investments in knowledge and AI analysis, applied sciences, and companions as a result of we’re dedicated to bringing know-how and other people collectively to appreciate the guarantees of AI responsibly.

Our momentum continues with updates throughout our Azure AI Providers for Well being:

  • Textual content analytics for well being launched social determinants of well being (SDoH) and ethnicity assist (preview). Allows unlocking mentions of social, environmental, and demographics elements from unstructured biomedical knowledge together with assertion detection equivalent to negation of substance makes use of. Furthermore, timing, frequency and quantities talked about within the context of SDoH will likely be captured and related to the entities utilizing semantic relations that may now be surfaced as effectively. Healthcare organizations, suppliers, researchers, and pharmaceutical corporations can extract insights, enhance care, assess well being inequity points, observe well being outcomes, in addition to incorporate underrepresented teams into medical trials and analysis, breaking cycles of disparity. 
  • Undertaking Well being Insights (preview). New Azure utilized AI service that gives pre-built fashions which carry out a choice assist conclusion that may assist well being organizations remedy high-value productiveness challenges for medical trial matching, and OncoPhenotypes. Undertaking Well being Insights fashions will allow healthcare suppliers to quickly establish key most cancers attributes inside their affected person populations based mostly on their tumor web site, tumor histology, and most cancers staging. The fashions additionally matches sufferers to probably appropriate medical trials, in accordance with the trial’s eligibility standards and affected person knowledge serving to discover medical trials, that sufferers might be certified for, in addition to discovering a cohort of doubtless eligible sufferers to an inventory of medical trials.
  • Azure Well being Bot integration with Azure OpenAI Service (preview). We’re releasing a brand new Azure Well being Bot template that enables our clients to experiment with the mixing of Azure OpenAI Service into their Well being Bot situations for fallback solutions. This function doesn’t goal to facilitate the bot to reply unknown queries within the medical area, relatively, it allows clients to entry the Azure OpenAI Service API and resolve the best way to use the mannequin to enhance their bot constructed via the Azure Well being Bot service. At the moment, we’re providing the preview for inner testing and analysis functions solely.

As we speak, we’re additionally excited to announce the overall availability of the accelerator equipment for healthcare as a part of the Accountable AI Dashboard in Azure Machine Studying. The Accountable AI Dashboard is relevant throughout industries; the accelerator equipment for healthcare is aimed toward coaching and debugging fashions for equity, explainability, biases, and extra earlier than they’re carried out in healthcare settings. The Accountable AI Dashboard accelerator equipment for healthcare is a worthwhile instrument to assist examine fashions for equity previous to mannequin adoption, permitting for confidence to make use of AI to tell area planning in hospitals or dispatching medical workers in amenities.

Along with mannequin debugging, the Accountable AI Dashboard accelerator equipment for healthcare in Azure Machine Studying can equip healthcare suppliers with directional and causal relationship analyses between historic affected person knowledge and well being scores to higher present life-style suggestions and modifications for sufferers.

Foster higher collaboration and empower your healthcare workforce

As we speak, international well being methods and payors are turning to collaborative know-how platforms—supposed to cut back administrative burden and proactively share knowledge for interventions—to drive much-needed change. Know-how ought to supply higher methods of working, evolving the elements of healthcare supply which might be working and eliminating those who aren’t.  

In our sales space at HIMSS 2023, attendees can expertise the energy of Microsoft Groups to simplify care coordination to assist scale back clinician burnout, streamline communication and knowledge sharing, facilitate multidisciplinary collaboration, and enhance the patient-care staff relationship—with out compromising knowledge safety and compliance or including pointless friction.

Digital care instruments scale back constraints on what medical groups can accomplish and allow new and other ways to work. By leveraging digital care, you take away limitations that hinder conventional care supply fashions and empower individuals to create new options which might be way more versatile, environment friendly, and supportive. Digital Appointments in Microsoft Groups gives an out-of-the-box answer for clinicians to make patient-care staff interactions as straightforward and customized as attainable, now usually obtainable. Constructed on high of scheduling options like bookings or built-in along with your scheduling answer via utility programming interfaces (APIs), Digital Appointments allow care groups to serve their sufferers in new and modern methods. And with Groups Premium, healthcare organizations get superior Digital Appointments to handle the end-to-end appointment expertise with capabilities like textual content messaging, custom-branded ready rooms, analytics, and extra.

For healthcare organizations utilizing Epic® or Oracle Cerner, the Microsoft Groups EHR connector allows care groups to schedule and launch Groups digital visits instantly from their digital well being report (EHR) system. The connector provides sufferers flexibility with the choice to affix digital visits through browser, the Groups app, affected person supplier portals, or textual content messaging, and gives assist for group visits. Microsoft Groups with Teladoc Well being Solo’s medical-grade whole-person digital care supply options for hospitals and well being methods helps to optimize medical effectivity, enhance affected person satisfaction, scale back burnout, and enhance profitability, all whereas supporting a corporation’s telehealth objectives for right now and tomorrow.

Well being that connects and tech that cares at HIMSS 2023

We’re excited to affix different innovators on the HIMSS 2023 convention to showcase how clients’ want for flexibility, selection, and future innovation doesn’t should imply extra complexity, individuals, and value. For these of you touring to Chicago for HIMSS 2023, I sit up for seeing you there. And I sit up for showcasing our newest Microsoft Cloud for Healthcare capabilities and extra.

Listed below are further methods you may be taught extra about Microsoft updates:

Remodel the healthcare journey

Ship higher experiences, insights, and care with Microsoft Cloud for Healthcare.

Female nurse sharing screen of a Surface Go 3 with a patient while holding a Surface Pen.


  • Epic® is a registered trademark of Epic Methods Company.
  • For Oracle Cerner clients, the EHR Connector is just obtainable in the USA.



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